Riskalyze

Terms of Service

1. Agreement. Your use of any and all Riskalyze software services, along with any other services or web sites provided to you by Riskalyze (the “Services”) is subject to these Terms of Service and our Privacy Policy (collectively referred to as the “Terms”). This agreement is between you and Riskalyze, Inc. (“Riskalyze”). Our principal place of business is at 470 Nevada Street, Auburn, California 95603 in the United States.
2. Acceptance. By using one or more aspects of the Service, you hereby agree to the Terms. You accept these terms by either (a) clicking to “agree” or to “accept” the Terms when opening a user account or logging onto your user account to access the Services, or by (b) using the Services. You may not use the Services or accept the Terms if (a) you are younger than 18 or you are not of legal age to form a binding contract with Riskalyze, or (b) you are a person barred from receiving the Services under any applicable laws or regulations. Riskalyze reserves the right to amend these Terms at any time by posting the amended terms to its web site or otherwise providing you notice of the amended Terms. Your continued use of the Services constitutes acceptance of such amended terms. If you do not agree with these Terms (as amended from time to time), your sole and exclusive remedy is to discontinue using the Services.
3. License. Riskalyze grants to you a non-exclusive, non-transferable license to use the Services, under the terms and conditions of the business agreements between the parties. You agree to use the Services in accordance with the parameters set forth in documentation and other reasonable instructions provided by Riskalyze. You agree not to modify, copy, disassemble, decompile or reverse engineer the Services, or cause or permit any third party to do so. This license does not include the right to grant sublicenses or other rights to the Services, which will remain the exclusive property of Riskalyze. You agree that you have no rights in the Services or their documentation, other than the license granted hereunder. You further agree to protect the confidentiality of all the information relating to the Services’ code, design or logic structure provided to you by Riskalyze.
4. Not Investment Advice. The Services are for business management purposes only and do not constitute investment advice or an investment recommendation offered by Riskalyze. Riskalyze is not registered with the Securities and Exchange Commission as an investment advisor or a broker-dealer. You agree and acknowledge that Riskalyze, its employees and its agents, are not financial advisors, financial planners or broker-dealers, and cannot advise you or your clients through the Services or otherwise. You acknowledge that Riskalyze and/or its affiliates may earn revenue from third parties based on your use of the Services, such as the Autopilot trading automation platform and the various portfolio models and/or products available for your use there.

You agree and acknowledge that Riskalyze makes no representation as to the suitability of the Services for any purpose, and Riskalyze will not be held liable in any way for any consequences or damages that may arise through your use of the Services. You agree and acknowledge that Riskalyze may modify the Services from time to time.

You represent and warrant that you are a registered representative, registered investment advisor, registered insurance agent, or administrative / operations assistant employed by an entity or individual registered to sell or offer securities, financial advice, or insurance products under applicable law. You agree and acknowledge that if you choose to make any investment decisions for your clients in reliance on information you receive from the Services, you do so at your own risk and based on your own independent judgment. You acknowledge and agree that Riskalyze is not representing itself as a broker-dealer or financial or investment advisor, and that Riskalyze does not independently evaluate the suitability of or recommend any investments for you or your clients. You agree and acknowledge that the information provided in the Services will not be construed as an offer to sell, an offer to buy, or a recommendation for or against any security by Riskalyze or any third party. Riskalyze will not be responsible for any trading decisions, damages or other losses resulting from your use of the Services. You agree that you will be responsible for effecting underlying investment transactions for all accounts under your management and supervision.

You acknowledge that you are the fiduciary advisor and maintain responsibility for your client accounts, and as a technology service provider, Riskalyze cannot be a fiduciary or be responsible for ensuring trade execution is effective. As the fiduciary, you retain control of your custodial relationship and agree to access it directly to effect trades if technical difficulties by any party prevent the Autopilot trading automation platform from transmitting trades on your behalf.
5. Third Party Asset Managers. The Services may provide access to data, analytics, research, portfolio models, products and/or the calculation of potential securities trades you may or may not choose to place with the custodians and/or broker-dealers who you utilize to manage your client assets. The third party asset managers, strategists or research firms who you access via the Services (the “Third Party Asset Managers”) are not personalizing the materials they provide through the Services, are not making investment recommendations to you, and are not acting as investment advisers or fiduciaries to your clients. You hereby agree and acknowledge that you are the sole investment adviser and/or fiduciary for your clients.
6. Client Monitoring. You agree that Riskalyze and the Third Party Asset Managers are not responsible for collecting or reviewing any information about your clients, or determining whether any investment strategy or security is or continues to be appropriate for the client’s objectives or restrictions. Neither Riskalyze or the aforementioned third parties are responsible for verifying client identities or compliance with anti-money laundering rules and regulations administered by the US Treasury Department’s Office of Foreign Assets Control. You agree that you, as the sole licensed investment adviser and/or fiduciary to the investor, are solely responsible for performing the foregoing duties.
7. Privacy. For information about Riskalyze privacy policies, please read our Privacy Policy, accessible at riskalyze.com/privacy. You agree to the use of your data in accordance with that policy.
8. Data Security. Riskalyze agrees to take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures. Regardless of the precautions taken by us we cannot ensure or warrant the security of any information you transmit to us, and you transmit such information at your own risk.

We restrict access to personal information to only the Riskalyze employees, contractors and agents who need to know that information in order to process it on our behalf. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
9. Intellectual Property Rights. The Services are protected by a combination of copyright, trade secret laws and patent protection. Portions of the Services contain information and data from third party providers, subject to their own copyright provisions. You acknowledge and agree that Riskalyze and our third-party licensors retain ownership of all intellectual property rights of any kind related to the Services, including applicable copyrights, trademarks and other proprietary rights. We are not granting any license to you under any of those intellectual property rights by virtue of your use of the Services, except for the limited right to use the Services in accordance with the Terms. “Risk Number” and “Riskalyze” are registered trademarks owned by Riskalyze. Other product and company names that are mentioned in the Services or provided as part of the Services may be trademarks of their respective owners. The content contained in the Services is owned by or licensed to Riskalyze. This includes, without limitation, the text, software, scripts, graphics, photos, video, sounds, interactive features and the trademarks, service marks and logos contained therein. Any content or information provided by Riskalyze through the Services is provided to you “AS IS” for informational purposes only and may not be used, copied, reproduced, translated, modified, adapted, transferred, distributed, transmitted, broadcast, displayed, republished, sold, licensed, or otherwise exploited for any other purposes. We reserve all rights not expressly granted in and to the Services. You agree not to copy, modify, create a derivative work of, reverse engineer, decompile or otherwise attempt to extract the source code of the Services or any part thereof. You agree not to attempt to discover any information used to deliver, or to compile, remove or delete any portion of, the Services or any part thereof. You agree not to remove, obscure or alter any copyright notice, trademarks or other proprietary rights notices affixed to or contained within the Services or any part thereof.
10. Confidentiality. You hereby agree to keep confidential all information concerning the financial affairs and matters of Riskalyze, including research, development, products, software, source code, trade secrets, forms, procedures, business affairs, or the terms of your customer agreement; and will not disclose, reproduce or distribute the same to any party at any time. You may comply with a valid and lawful legal process or government order to disclose information, but will immediately notify Riskalyze of your compliance with that order, to the extent permitted by law. Upon termination, both Riskalyze and Customer agree to maintain the confidentiality of all confidential information received from the other party under this Agreement.
11. Use of the Services. You acknowledge that each Riskalyze user account is designed, intended and licensed for use by a single named user only. We do not accept email addresses such as [email protected], [email protected] or [email protected] for accounts; you must use your individual email address for authentication and compliance purposes. You are responsible for maintaining the confidentiality of your account login information and are fully responsible for all activities that occur under your user account. You agree to immediately notify us of any unauthorized use, or suspected unauthorized use, of your account or any other breach of security. Riskalyze cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements. If you become aware of any unauthorized use of your password or of your user account, you agree to notify Riskalyze immediately at [email protected].

You agree to provide accurate and correct information about your identity, your firm, and your status as a registered representative, registered investment advisor, registered insurance agent or administrative / operations assistant of a registered representative, registered investment advisor or registered insurance agent. You agree to use the Services only for purposes that are permitted by (a) the Terms, and (b) any applicable laws or regulations. You agree not to access any of the Services by any means other than the interface provided by Riskalyze. You specifically agree not to use automated means (including the use of scripts or web crawlers) to access the Services. You agree not to engage in any activity that interferes with or disrupts the Services, or the servers and networks connected to the Services. You may not use the Services for any illegal or unauthorized purpose. You agree to comply with all laws, rules and regulations (for example, federal, state, local and provincial) applicable to your use of the Services. You agree that you will not reproduce, duplicate, copy, sell, trade or resell the Services for any purpose, or use the outputs of the Services in general mailings, mass communications or advertisements without the express written consent of Riskalyze.
12. Fair Use Policy. You agree that the Services are subject to a fair use policy, which is detailed below. If we provide notice of non-compliant usage, and you refuse to correct your compliance, Riskalyze reserves the right to charge up to twelve (12) months in arrears for the actual fair usage of the Services, and to adjust your billing for the remainder of your contract term to reflect your actual fair usage of the Services at the time of notice.

The Fair Use Policy is as follows:
1. Riskalyze user accounts may not be shared between multiple individuals, or used by one individual to produce the outputs of the Services en masse for multiple advisors. The average user account has 50 to 200 client profiles and 300 to 1,200 client investment accounts; usage in excess of 400 client profiles or 2,000 client accounts falls outside of the Fair Use Policy.
2. Riskalyze user accounts licensed only for administrative / operations assistants may not be used by individuals holding a securities registration who meet with clients and/or provide advice. For example, if you present the individual as an advisor or client-facing representative of your firm on your web site, they do not qualify for an assistant license. Riskalyze reserves the right to determine which named individuals may qualify, to change that determination if their role with your firm changes, and to limit the number of assistant licenses available to you.
3. Autopilot licenses must only reflect the assets under the direct management of the named financial advisors whose Riskalyze licenses are connected to the Autopilot license. The average advisor manages $40 to $100 million in assets; usage in excess of $200 million per advisor falls outside of the Fair Use Policy.
4. Outside Asset Sync is intended for assets not in your custody, which cannot be synced via a custodial feed. The use of Asset Sync Unlimited to sync outside held-away accounts for more than 150 clients would fall outside of the Fair Use Policy.
13. License to Use Marketing Resources. Subject to your continued status as a paying customer in good standing, Riskalyze hereby grants you a limited, non-exclusive, non-transferrable license to utilize its “Riskalyze” trademark, “Risk Number” trademark, logo and brand images, marketing copy, content resources, white papers, print collateral, slide decks and other marketing resources (the “Marketing Resources”) provided to you, for the sole purpose of promoting your securities, advisory and/or insurance firm’s use of the Services in your marketing communications directed at acquiring and/or retaining clients. You agree to utilize the Marketing Resources in accordance with any Brand Image Guidelines provided to you by Riskalyze. You agree to cease and desist from the use of the Marketing Resources if (a) you terminate your Riskalyze account and are no longer a paying customer, or (b) Riskalyze requests in writing that you do so for any reason.
14. Billing, Payment and Term of Contract. The Services are licensed to you under a contract that you enter into with Riskalyze at the time of your subscription. The terms of your contract are encapsulated in an order form that we email to the “account owner” at the time of purchase. If you did not receive or cannot find a copy of your order form, simply request one by sending an email to [email protected].

Unless stated otherwise on your order form, the following contractual terms apply.
1. The initial term of your contract is twelve (12) months from the date service commences, and your contract will automatically renew for subsequent twelve (12) month terms, unless notice of non-renewal is provided by either party at least thirty (30) days in advance of each renewal. This contract structure provides pricing protection, and Riskalyze may not apply future pricing increases to your contract during its term.
  If we determine that we must change your pricing, we will notify you that your pricing will automatically change as of the beginning of your next contract term. We will always provide at least thirty (30) days’ notice for any such pricing change prior to any deadline that you have for choosing not to renew your contract with Riskalyze.
2. Any additional user licenses, add-ons or other services added during the course of your contract will be committed for the remainder of your current contract term, unless otherwise noted on an Order Form for the additional licenses, add-ons or services.
3. You will be billed annually in advance via ACH withdrawal from your bank account. Monthly billing or payment via credit card is available to most customers, at a higher license fee. Riskalyze reserves the right, under certain circumstances, to require annual billing or ACH payment when circumstances warrant.
4. All fees are non-refundable once billed. If you believe you have been billed in error, please email [email protected] and we will be glad to assist.
15. Termination of Service. In order to provide notice of non-renewal and terminate the Services, you must provide written notice to Riskalyze via electronic mail at [email protected] or via postal mail to the address which is set out at the beginning of these Terms. Termination is deemed effective when you receive a message from Riskalyze that your cancellation has been processed.

Once Riskalyze has processed your cancellation, your access to and payment for the Services will continue for the remainder of your contract term. If there is no deadline for notice of non-renewal specified on your order form, such notice of non-renewal must be received by Riskalyze thirty (30) days in advance of your next billing date.

Riskalyze may, at any time, terminate your account and refuse your access to the Services if (a) you have breached any provision of the Terms (or have acted in manner which shows that you do not intend to, or are unable to comply with the provisions of the Terms); (b) Riskalyze is required to do so by law (for example, where the provision of the Services to you is, or becomes, unlawful); (c) you are no longer a registered representative, registered investment advisor, registered insurance agent or administrative / operations assistant of a registered securities firm, registered investment advisor or registered insurance agent; (d) Riskalyze is transitioning to or no longer providing the Services to users in the jurisdiction in which you are resident or from which you use the Services; (e) the provision of the Services to you by Riskalyze is, in Riskalyze’s sole discretion, no longer commercially viable; (f) your communication with Riskalyze employees is abusive or threatening, in Riskalyze’s sole discretion; or (g) you do not pay the amounts due for the Services according to the Terms. Termination for reasons (a), (c), (f) or (g) shall not relieve you of the obligation to pay for the Services for the remainder of your contract.

Upon termination, all of the legal rights, obligations and liabilities that you and Riskalyze have benefited from, been subject to (or which have accrued over time while the Terms have been in force) or which are expressed to continue indefinitely, will be unaffected by this termination, including the provisions of the “General Legal Terms” and “Conflict of Laws” sections below.
16. DISCLAIMER OF WARRANTIES. SUBJECT TO APPLICABLE LAW, YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK AND THAT THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITH ALL FAULTS.

IN PARTICULAR, RISKALYZE, ITS OFFICERS AND DIRECTORS, ITS SUBSIDIARIES AND AFFILIATES, AND ITS LICENSORS DO NOT REPRESENT OR WARRANT TO YOU THAT: (a) YOUR USE OF THE SERVICES WILL MEET YOUR REQUIREMENTS, (b) YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, VIRUS FREE OR FREE FROM ERROR, (c) ANY INFORMATION OBTAINED BY YOU AS A RESULT OF YOUR USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE, AND (d) THAT DEFECTS IN THE OPERATION OR FUNCTIONALITY OF THE SERVICES WILL BE CORRECTED.

ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR OTHER DEVICE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM RISKALYZE OR THROUGH OR FROM THE SERVICES WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS.

RISKALYZE FURTHER EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

BY ACCESSING OR USING THE SERVICES YOU REPRESENT AND WARRANT THAT YOUR ACTIVITIES ARE LAWFUL IN EVERY JURISDICTION WHERE YOU ACCESS OR USE THE SERVICES.
17. LIMITATION OF LIABILITY. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, YOU EXPRESSLY UNDERSTAND AND AGREE THAT RISKALYZE, ITS OFFICERS AND DIRECTORS, ITS SUBSIDIARIES AND AFFILIATES, AND ITS LICENSORS WILL NOT BE LIABLE TO YOU FOR:
1. ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL CONSEQUENTIAL OR EXEMPLARY DAMAGES WHICH MAY BE INCURRED BY YOU, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY. THIS WILL INCLUDE, BUT NOT BE LIMITED TO, ANY LOSS OF PROFIT (WHETHER INCURRED DIRECTLY OR INDIRECTLY), ANY LOSS OF GOODWILL OR BUSINESS REPUTATION, ANY LOSS OF DATA SUFFERED, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR OTHER INTANGIBLE LOSS;
2. ANY LOSS OR DAMAGE WHICH MAY BE INCURRED BY YOU, INCLUDING BUT NOT LIMITED TO LOSS OR DAMAGE AS A RESULT OF THE ACTIONS OF YOU, RISKALYZE, OR ANY OF RISKALYZE’S SUPPLIERS OR VENDORS;
3. ANY CHANGES WHICH RISKALYZE MAY MAKE TO THE SERVICES, OR FOR ANY PERMANENT OR TEMPORARY CESSATION IN THE PROVISION OF THE SERVICES (OR ANY FEATURES WITHIN THE SERVICES);
4. ANY UNAUTHORIZED CHANGES TO OR MISUSE OF THE SERVICES;
5. ANY USE OF THE SERVICES IN A MANNER NOT INTENDED UNDER THIS AGREEMENT;
6. THE DELETION OF, CORRUPTION OF, OR FAILURE TO STORE, ANY CONTENT AND OTHER COMMUNICATIONS DATA MAINTAINED OR TRANSMITTED BY OR THROUGH YOUR USE OF THE SERVICES;
7. ANY TRADING LOSSES OR ANY OTHER LOSSES RESULTING FROM YOUR USE (OR INABILITY TO USE) THE SERVICES PROVIDED UNDER THIS AGREEMENT, WHETHER SUCH LIABILITY IS ASSERTED ON THE BASIS OF CONTRACT, TORT (INCLUDING NEGLIGENCE OR STRICT LIABILITY) OR OTHERWISE, AND WHETHER OR NOT SUCH LOSSES WERE FORESEEABLE, EVEN IF RISKALYZE HAS BEEN ADVISED OR WAS AWARE OF THE POSSIBILITY OF SUCH LOSS OR DAMAGES;
8. ANY ERROR BY RISKALYZE, ITS SUPPLIERS OR VENDORS, OR YOU IN SENDING OR TRANSMITTING TRADE DATA;
9. ANY FAILURE BY A BROKER TO RECEIVE OR EXECUTE A TRADE ORDER TRANSMITTED USING THE SERVICES FOR ANY REASON WHATSOEVER EXCEPT AS A DIRECT RESULT OF RISKALYZE’S GROSS NEGLIGENCE OR INTENTIONAL MISCONDUCT;
10. ANY FORCE MAJEURE EVENT;
11. YOUR FAILURE TO KEEP YOUR PASSWORD OR ACCOUNT DETAILS SECURE AND CONFIDENTIAL;
12. YOUR FAILURE TO PROVIDE RISKALYZE WITH ACCURATE ACCOUNT INFORMATION;
13. ALL OF THE LIMITATIONS ON RISKALYZE’S LIABILITY TO YOU WILL APPLY WHETHER OR NOT RISKALYZE HAS BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF ANY SUCH LOSSES ARISING. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT WILL THE TOTAL LIABILITY OF RISKALYZE, ITS OFFICERS OR DIRECTORS, ITS SUBSIDIARIES AND AFFILIATES, AND ITS LICENSORS FOR ALL DAMAGES, LOSSES OR CAUSES OR ACTION EXCEED FIFTY UNITED STATES DOLLARS ($50.00).
18. Indemnification You agree to defend, indemnify and hold harmless Riskalyze, its officers and directors, its affiliates or subsidiaries, their sponsors, contractors, advertisers, vendors or their partners, and any of their successors or assigns, and any of their respective officers, directors, agents or employees (the “Released Parties”) from any loss, damages, liabilities, costs, expenses, including reasonable attorney fees, claims and proceedings arising out of or relating to: (a) your use of the Services; and (b) any alleged breach of the Terms by you.
19. Force Majeure. None of the parties shall be held responsible for any delay or failure to perform any part of this agreement to the extent that such delay or failure results from any cause beyond its control and without the fault or negligence of the party claiming excusable delay, such as acts of God, acts of war or terrorism, extraordinary acts of the United States of America or any state, territory or political subdivision thereof, fires, storms, floods, epidemics, riots, work stoppages, strikes (work stoppages and/or strikes of any of the parties to this agreement are specifically excluded from the language of this section), embargoes, computer viruses, unauthorized access, systems failure, failure or technical difficulties with software, hardware or other equipment, downtime for hardware and software maintenance, failure of communication lines, telephone or other interconnect problems, unusual volumes of traffic, theft, government restrictions, exchange or market rulings, extreme market volumes or volatility, suspension of trading (declared or undeclared), failure of utility services, adverse weather or events of nature. Riskalyze cannot ensure uninterrupted or error free access to the Services and there may be periods where access is delayed, limited or not available.
20. General Legal Terms. The Terms, combined with your order form, constitute the whole legal agreement between you and Riskalyze and govern your use of the Services, and completely replace any prior agreements between you and Riskalyze in relation to the Services. If you have entered into an Enterprise Client Agreement or a Master Services Agreement with Riskalyze, it is agreed that those terms may supersede these Terms of Service if they clearly state that is the case.

You agree that if Riskalyze does not exercise or enforce any legal right or remedy which is contained in the Terms (or which Riskalyze has the benefit of under any applicable law), this will not be taken to be a formal waiver of Riskalyze’s rights and that those rights or remedies will still be available to Riskalyze. If any court of law, having the jurisdiction to decide on this matter, rules that any provision of these Terms is invalid, then that provision will be removed from the Terms without affecting the rest of the Terms. The remaining provisions of the Terms will continue to be valid and enforceable.

The Terms, and your relationship with Riskalyze under the Terms, will be governed by the laws of the State of California without regard to its conflict of law provisions. You agree that any dispute regarding the interpretation or enforcement of the terms will be decided by confidential, final and binding arbitration conducted by a mutually agreed to arbitrator located within the County of Placer, State of California, United States of America. The filing fees and arbitrator's fees and costs in such arbitration will be borne by the non-prevailing party. The parties will be entitled to reasonable discovery of essential matters as determined by the arbitrator. In the arbitration, the parties will be entitled to all remedies that would have been available if the matter were litigated in a court of law. Notwithstanding this, you agree that Riskalyze will still be allowed to apply for injunctive remedies (or an equivalent type of urgent legal relief) in any jurisdiction.

Riskalyze may assign any or all of its rights hereunder to any party without your consent. You are not permitted to assign any of your rights or obligations hereunder without the prior written consent of Riskalyze, and any such attempted assignment will be void and unenforceable.

Last Modified August 27, 2020

This Privacy Policy details important information regarding the use and disclosure of user information collected by Riskalyze, Inc. through its web sites or in connection with the services provided by Riskalyze to you. Riskalyze provides this Privacy Policy to help you make an informed decision about whether to use or continue using the web sites or Riskalyze's services (the “Services”).

This Privacy Policy is incorporated into and is subject to the Riskalyze Terms of Service located at riskalyze.com/tos. Your use of the Services and any personal information you provide in connection with your use of the Services remains subject to the terms of this Privacy Policy and our Terms of Service.

Data Ownership

The most important part of this Privacy Policy is the simple principle that your data belongs to you. You are not transferring the ownership of data about you or your clients by storing it in Riskalyze. Your clients are your clients, and the data that you store in Riskalyze belongs to you.

We utilize the data in your individual Riskalyze account to assist you with support requests, troubleshoot problems, or monitor the performance and effectiveness of the Services. In addition, we utilize data across the entire Riskalyze platform to improve its effectiveness, develop insights, or monitor the performance and effectiveness of the system.

Information We Collect and How We Use It

We may collect the following types of information:

Information you Provide. When you establish a Riskalyze account, we ask you for personal information, which may include your name, address, email address, credit card information, phone numbers and other personal information provided by you. We use the data you enter to provide the Services to you and develop personalization of the Services. We also analyze all of our customer data in aggregate to understand more about the average Riskalyze user.
Contact Information. You may be asked for your email address or other personal contact information, which we will not share or sell to third parties.
Cookies. When you visit a Riskalyze web site, we send one or more cookies to your computer or other device. We use cookies to improve the quality of the Services, store user preferences and track user trends.

We also use that data to perform remarketing and behavioral targeting, allowing us to optimize and serve advertising based on your past use of this website. We transfer that usage and cookie information to our partners that manage remarketing and behavioral targeting; some services offer remarketing based on email address lists. If you would like to opt out of receiving personalized or targeted advertising, please visit the DAA at youradchoices.com or the NAI at optout.networkadvertising.org.
Log Information. When you access the Services, our servers automatically record certain information in an industry-standard way. These logs may include information such as your web request, your interaction with a service, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser or your account. We use logs to improve the quality of our services, debug problems, and track user trends.
User Communications. Any messages, email or communications that you send to Riskalyze may be retained so that we can process your inquiries, respond to your requests or improve the quality of our services. We may use your email address and other personal contact information to communicate with you about our services.
Affiliated Riskalyze services delivered through other sites. Some of the Services may be offered through other third-party web sites. Your use of those web sites is subject to such third-party privacy policies, but if information that you send to those sites is shared with Riskalyze in order to deliver the Services, we process that information under this Privacy Policy.
Other sites. This Privacy Policy applies to the Services provided by Riskalyze only. We do not have any control over the web sites offered by our partners, or sites that integrate Riskalyze services. Those sites are governed by their own privacy policies, which you should read before using them.
Aggregated/Anonymous Information. Riskalyze may also collect user information on an aggregate or anonymous basis, which does not personally identify you, and disclose the aggregate or anonymous data to prospective partners or other outside parties for their use. Riskalyze may also use this aggregate or anonymous information for various other business purposes, including without limitation, the creation and sale of other products to our customers and potential customers.

Riskalyze processes personal information on our servers in the United States of America, and may do so in other countries. In some cases, unless otherwise prohibited by a superseding agreement, we may process personal information outside your own country.

Information Sharing

We do not sell personally identifiable information about current or former customers to third parties. We may share customer information with Riskalyze subsidiaries or affiliated companies in order to properly service your account. In compliance with federal and state laws, we may disclose information we collect about our customers and former customers, as described above, to nonaffiliated businesses such as:

Companies that perform services for us or on your behalf, including the asset managers, investment strategists and fund companies who manage your assets;
Companies who provide a technology service that is integrated with Riskalyze, and you have enabled that integration in your Riskalyze account (you should ensure that you only connect trusted services to your Riskalyze account);
Companies that participate in joint marketing activities with us;
Financial services companies (such as your custodian and brokers or dealers) who effect transactions on your behalf;
Other organizations, with your consent or as directed by your representative; and
Companies participating with us in a proposed or actual sale, merger, transfer, or business exchange.

These companies are required to treat your private information with the same high degree of confidentiality that we do and only for the services for which they are engaged.

If you are affiliated with a broker-dealer or enterprise RIA who uses Riskalyze Enterprise Cloud, we may connect data about your clients, portfolios and accounts into their data feeds to assist them in providing compliance and supervision services to you and your firm.

We may also disclose information to non-affiliated parties as allowed by law, when we have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce any applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm or damages to the rights, property or safety of Riskalyze, its users or the public as required or permitted by law. If Riskalyze is ordered by a legal process or government to provide data about one or more individual users, we will notify those users of our compliance with that order, to the extent permitted by law.

In addition, we may develop, use, distribute and publish information and statistics derived from your data and the content that you contribute for use on a masked, aggregate basis. This particular use of your data and content will not result in the distribution or publication of any personally identifiable information.

Deleting Your Information

We believe that your data belongs to you, and therefore, you may delete your account at any time that you choose. To request that your account be deleted, please contact us at [email protected]. Because of the way we maintain the Services to protect the integrity of your data, residual copies may take a period of time before they are deleted, and your data may remain in our backup systems. However, our systems are architected so that your data will drop out of active use for all of the uses that we described above.

Changes to this Privacy Policy

Please note that this Privacy Policy may change from time to time. We will post any changes to the policy at riskalyze.com/privacy and, if the changes are significant in our judgment, we will provide a notification of such changes. Your continued use of the Services or the web site following the posting of any changes to the policies constitute your acceptance of the amended Privacy Policy. If you have any questions about our Privacy Policy, please contact us at [email protected].

Want to report a security concern?

Please visit our security response page at riskalyze.com/security, or email us at [email protected].

Last Modified August 27, 2020

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Terms of Service